Automated Ticket Dispatching & Prioritization

ServiceTree AUTO is a Chrome extension for ConnectWise Manage designed to improve your tech utilization and bring more value to your high tier customers.

Click over each section to discover how you can prioritized tickets based on each and hoover over each "+" icon to learn more.

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NO MORE manual searching for an available and qualified tech

ServiceTree matches the right tickets to the right techs based on the parameters you set within the tool. No dispatcher needed!

NO MORE lost tickets

Ideally, your tech finishes a ticket all in one sitting. But we know this isn’t always the case. That’s why Open Next ™ automatically reschedules tickets.

NO MORE cherry-picked tickets

Tickets are automatically dispatched to technicians based on parameters you set in the tool, including the tech’s skills, the client’s SLA, and more.

SAVE TIME

Start Working Efficiently.

Facilitated Scheduling

Rather than a mess of back and forth emails, clients are able to schedule a time on the calendar with a specific tech or the next available team member

Designed for MSP Integration

ServiceTree is designed for the distinct needs of an MSP, created using data and analytics from over 100,000 tickets.

Easy Usage

ServiceTree integrates seamlessly with daily operations as a downloadable Chrome extension. After a quick 5-10 minute setup, techs are a simple click away from working on their next ticket.

30 day FREE trial - NO CREDIT CARD REQUIRED

*We’re so confident that ServiceTree will meet and exceed your ConnectWise dispatching needs that we’re offering a 30-day free trial, no credit card required! If you like what you see, simply add your billing information, select your plan, and you’re ready to go! Your 30-day trial starts when you sign up for ServiceTree.

TWO VIEWS

Access Exactly What You Need.

Tech View

Tech’s hit one OpenNext™ button that automatically changes the status to in progress and starts time tracking.

Manager View

As the manager, you will have a different view than your techs. You will see the next five tickets that the techs are expected to work on.

For Techs

Extra simple and fast with easy customer scheduling built in.
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Work on the ticket
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For MSP Owners

All the variables you want to customize.

For Clients

EASY SETUP

Get Up and Running in Minutes

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Set a Standard SLA
Map your Statuses
Add your Resources