NO MORE manual searching for an available and qualified tech
ServiceTree matches the right tickets to the right techs based on the parameters you set within the tool. No dispatcher needed!
Automated Ticket Dispatching & Prioritization
ServiceTree AUTO is a Chrome extension for ConnectWise Manage designed to improve your tech utilization and bring more value to your high tier customers.
Click over each section to discover how you can prioritized tickets based on each and hoover over each "+" icon to learn more.
NO MORE lost tickets
Ideally, your tech finishes a ticket all in one sitting. But we know this isn’t always the case. That’s why Open Next ™ automatically reschedules tickets.
NO MORE cherry-picked tickets
Tickets are automatically dispatched to technicians based on parameters you set in the tool, including the tech’s skills, the client’s SLA, and more.
SAVE TIME
Start Working Efficiently.
Facilitated Scheduling
Rather than a mess of back and forth emails, clients are able to schedule a time on the calendar with a specific tech or the next available team member
Designed for MSP Integration
ServiceTree is designed for the distinct needs of an MSP, created using data and analytics from over 100,000 tickets.
Easy Usage
ServiceTree integrates seamlessly with daily operations as a downloadable Chrome extension. After a quick 5-10 minute setup, techs are a simple click away from working on their next ticket.
30 day FREE trial - NO CREDIT CARD REQUIRED
*We’re so confident that ServiceTree will meet and exceed your ConnectWise dispatching needs that we’re offering a 30-day free trial, no credit card required! If you like what you see, simply add your billing information, select your plan, and you’re ready to go! Your 30-day trial starts when you sign up for ServiceTree.
WHAT THEY SAY
It's all in the numbers.
TWO VIEWS
Access Exactly What You Need.
Tech View
Tech’s hit one OpenNext™ button that automatically changes the status to in progress and starts time tracking.
Manager View
As the manager, you will have a different view than your techs. You will see the next five tickets that the techs are expected to work on.
For Techs
Extra simple and fast with easy customer scheduling built in.
Work on the ticket
For MSP Owners
All the variables you want to customize.
- Modify general settings.
- Group techs and their qualifications - Available in the Plus versions.
- Control SLA for customers.
- Set how prioritization works by different categories.
For Clients
- Faster solutions
- No tickets left behind
- Ability to leave immediate feedback on a customer survey
- Boosted satisfaction
