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Scale Your Business and Improve Your Bottom Line

by Consistently Exceeding Customer Expectations

A cloud-based ticket management software that truly automates your processes and gives you a 360-degree view of your business in realtime.

Improve Your Bottom Line by $10,000 a Year Per Technician. Guaranteed.

Dashboard

Data is key when it comes to effective decision making, and old data may be irrelevant to current situations. With ServiceTree’s live data dashboards you are able to get a true 360-degree view of your business in real time.

servicetree psa data dashboard

Simple Ticket Creation

On average, ServiceTree Connect™ can save your business between two and five-minutes on every ticket created, increasing your profit and your teams productivity.
psa ticket creation

Reporting & Analytics

Sometimes decisions need to be made on the fly, but to make well thought out decisions you need data. With live data as its core, ServiceTree allows decision makers to make smarter decisions – and do it easily, 24×7.

ServiceTree Reports

Knowledge Base

Stop wasting time searching endless databases and search engines trying to find answers on how to solve a particular ticket. Our true knowledge base is built into the ticketing system, not harvested on a third-party platform.
servicetree psa knowledge base

Question Trees

Our customizable, structured workflows ensure proficiency for techs regardless of skill level. In combination with our OpenNext™ technology, and because the Question Trees are continually improving, the software supports rapid ticket resolution directly within the workflow.
servicetree psa question tree

A New Way to Handle Tickets

  • OpenNext™
  • Simple Ticket Creation
  • Pre-Loaded Knowlege

What ticket should be worked on next?

OpenNext automatically delivers the next ticket based on

  • Priority Level
  • SLA
  • VIP Status
  • Business Hours
  • Do Not Disturb times

Others

OpenNext_Others

Time Consuming

ServiceTree CONNECT™

OpenNext_ServiceTree

Automated Delivery of Next Ticket

Just pick and go

No need to fill anything out

 ServiceTree CONNECT™ has an intuitive user interface that makes Ticketing Simple.

Others

Create-New-Ticket-Others
Time-Consuming

ServiceTree CONNECT™

Create-New-Ticket-ServiceTree

Pre-Filled

Increase billable hours

Improve efficiency

Our Preloaded Knowledge called “Question Tree” fast tracks your Technician’s problem solving

Others

Knowledge-Base-Others

Time Inefficient

Question Tree

Knowledge-Base-ServiceTree

Time Efficient

Customer Service

The core of who we are

Other Features

On-Boarding in 4 weeks. Guaranteed.

Using these 3 simple steps.

Week 1

Complete the Discovery spreadsheet and return it to the ServiceTree team

Week 2

Participate in the training of the platform to get familiar with it

Week 3

Conduct user acceptance testing to make sure we are getting it right

Plans Available for Every Team

Unlimited Users, 3 Service Levels and 2 Pricing Tiers​

Standard

  • Open Next™
  • Pre-Built Knowledge Base
  • Pre-built Basic Question Tree Library
  • Hardware & Application Information (RMM)
  • Full CRM & Invoicing
  • Customer Portal: Real Time Ticket + Invoice Details
  • Project & Problem Management
  • Integration to Ninja, Datto, Solarwinds RMM

Enterprise

  • Everything in Professional Plus:
  • Automatic Bundling Labor (QMS)
  • Inventory Management
  • Stock & Asset reporting
  • Inventory History
  • Integration API

Integrations

We play well with friends

Let's Get Started

Whether you’re interested in switching to a new PSA software, or using one for the first time, we highly recommend booking a demo to view our platform. Simply seeing how a ticket is created can show you just how different, and beneficial, ServiceTree is.

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