SERVICES

Comparison Table

  • Free
  • Standard
  • Standard+
  • Enhanced
  • Enhanced+
FreeStandardStandard+EnhancedEnhanced+
Max 2
$19
/year
$21
/year
$24
/year
$26
/year
Open Next
ButtonYesYesYesYesYes
Next 5YesYesYesYesYes
Prioritization
TypeYesYesYesYesYes
SubtypeYesYesYesYesYes
Contact Type / RoleYesYesYesYesYes
Based on Status of TicketYesYes
(ie New= 30 mins, Waiting Customer 8 hours)
Ticket Chosen Based on
Business HoursYesYesYesYesYes
SLA MinsYesYesYesYesYes
Customer White ListYesYes
Type White ListYesYes
Subtype White ListYesYes
Customer Satisfaction
CSATYesYes
Customer Ticket Scheduling - IndividualYesYes
Customer Ticket Scheduling - Team/GroupYesYes