We think

#1 Most Effective way to Increase Profitability is

Improve_Efficiency

Consensus on Improving Profitability

in the MSP industry

Plus
ServiceTreeCONNECTLogo

Adds 2 Additional Crucial Metrics

Improve the Efficiencies
of Tickets and Management

We do this by recognizing that different people have different characteristics and motivations

Partnering for Success

These two profiles are generally worlds apart. Business owners and Tech teams are the two critical players in an MSP. Their successful partnership drives EFFICIENCIES and PROFITABILITY.

True Automation for All

Business Owner's Perspective

What business owners want to think Tech’s are doing

Tech's Perspective

This is what actually happens

Unlocking the Profits in a Tech's Work Day

ServiceTree CONNECT™ improves your bottom line

How do we Transform your Gross Profit?

By focusing on the Average Mins / Ticket and the Tech-to-Endpoint ratios

AVERAGE MINS/TICKET RATIO

TECH-TO-ENDPOINT RATIO

The Tech to Endpoint ratio defines how many Endpoints each of your Techs can service. Many factors can affect the ratio, such as the tools used, and the amount of tool automation. The overall ratio defines the effectiveness of your Tech Team. As MSPs are in the People Business, it is critical to improve this ratio to drive increased profitability
ServiceTreeCONNECTLogo

Improves your Ticket Times by

39%

A Tech is really costing $43/hr not $30/hr

As productivity rises, the cost per ticket dramatically reduces

Plans Available for Every Team

Price is sold in user packs.

  • 5 User Pack
  • 10 User Pack
  • 15 User Pack

Standard

$79 per month
  • Create Tickets
  • Dashboard
  • Ticket Reports
  • Insert Time Entry in ConnectWise
  • Pre-Built Question Trees
  • Integrations

*A 2.9% credit processing fee will be applied

Guided

$99 per month
  • Everything in Standard Plus:
  • Email to Ticket
  • Proficiency Matrix
  • Team Reporting
  • Endpoint Reporting
  • Insert Calendar Entry in ConnectWise

*A 2.9% credit processing fee will be applied

Auto Pilot

$149 per month
  • Everything in Guided Plus:
  • Open Next™
  • Schedule Tickets
  • Rosters
  • CSAT Reporting
  • Question Tree Subscription

*A 2.9% credit processing fee will be applied

Standard

$149 per month
  • Create Tickets
  • Dashboard
  • Ticket Reports
  • Insert Time Entry in ConnectWise
  • Pre-Built Question Trees
  • Integrations

*A 2.9% credit processing fee will be applied

Guided

$189 per month
  • Standard Plus:
  • Email to Ticket
  • Proficiency Matrix
  • Team Reporting
  • Endpoint Reporting
  • Insert Calendar Entry in ConnectWise

*A 2.9% credit processing fee will be applied

Auto Pilot

$289 per month
  • Guided Plus:
  • Open Next™
  • Schedule Tickets
  • Rosters
  • CSAT Reporting
  • Question Tree Subscription

*A 2.9% credit processing fee will be applied

Standard

$219 per month
  • Create Tickets
  • Dashboard
  • Ticket Reports
  • Insert Time Entry in ConnectWise
  • Pre-Built Question Trees
  • Integrations

*A 2.9% credit processing fee will be applied

Guided

$249 per month
  • Standard Plus:
  • Email to Ticket
  • Proficiency Matrix
  • Team Reporting
  • Endpoint Reporting
  • Insert Calendar Entry in ConnectWise

*A 2.9% credit processing fee will be applied

Auto Pilot

$399 per month
  • Guided Plus:
  • Open Next™
  • Schedule Tickets
  • Rosters
  • CSAT Reporting
  • Question Tree Subscription

*A 2.9% credit processing fee will be applied

book-a-demo2

Service Tree CONNECT™ is the Ticketing Plugin that MAXIMIZES your existing PSA.  We take the time out of Ticketing which drives up your Profits.  Our software pays for itself in less than 1 day and can be fully implemented in just 4 hours.  If you are not fully satisfied with what we can deliver we offer a 30 day money back guarantee. 

Book a Demo and we will show you how to improve your Profits by up to 60%!

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