Automated Dispatching for ConnectWise Tickets
NO MORE manual searching for an available and qualified tech
ServiceTree matches the right tickets to the right techs based on the parameters you set within the tool. No dispatcher needed!
NO MORE lost tickets
Ideally, your tech finishes a ticket all in one sitting. But we know this isn’t always the case. That’s why Open Next ™ automatically reschedules tickets.
NO MORE cherry-picked tickets
Tickets are automatically dispatched to technicians based on parameters you set in the tool, including the tech’s skills, the client’s SLA, and more.
Rather than a mess of back and forth emails, clients are able to schedule a time on the calendar with a specific tech or the next available team member
ServiceTree is designed for the distinct needs of an MSP, created using data and analytics from over 100,000 tickets.
ServiceTree integrates seamlessly with daily operations as a downloadable Chrome extension. After a quick 5-10 minute setup, techs are a simple click away from working on their next ticket.
*We’re so confident that ServiceTree will meet and exceed your ConnectWise dispatching needs that we’re offering a 30-day free trial, no credit card required! If you like what you see, simply add your billing information, select your plan, and you’re ready to go! Your 30-day trial starts when you sign up for ServiceTree.
Tech’s hit one OpenNext™ button that automatically changes the status to in progress and starts time tracking.
As the manager, you will have a different view than your techs. You will see the next five tickets that the techs are expected to work on.
All the variables you want to customize.
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