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Automated Dispatching for

A Chrome Extension designed to improve your ticketing workflow.

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NO MORE manual searching for an available and qualified tech

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ServiceTree matches the right tickets to the right techs based on the parameters you set within the tool. No dispatcher needed!

NO MORE lost tickets

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Ideally, your tech finishes a ticket all in one sitting. But we know this isn’t always the case. That’s why Open Next ™ automatically reschedules tickets.

NO MORE cherry-picked tickets

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Tickets are automatically dispatched to technicians based on parameters you set in the tool, including the tech’s skills, the client’s SLA, and more.

SAVE TIME

Start Working Efficiently.

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Facilitated Scheduling

Rather than a mess of back and forth emails, clients are able to schedule a time on the calendar with a specific tech or the next available team member

Designed for MSP Integration

ServiceTree is designed for the distinct needs of an MSP, created using data and analytics from over 100,000 tickets.

Easy Usage

ServiceTree integrates seamlessly with daily operations as a downloadable Chrome extension. After a quick 5-10 minute setup, techs are a simple click away from working on their next ticket.

30 day FREE trial - NO CREDIT CARD REQUIRED

*We’re so confident that ServiceTree will meet and exceed your ConnectWise dispatching needs that we’re offering a 30-day free trial, no credit card required! If you like what you see, simply add your billing information, select your plan, and you’re ready to go! Your 30-day trial starts when you sign up for ServiceTree.

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WHAT THEY SAY

It's all in the numbers.

MSP Owner
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Just wanted to let you know we had our first day with ServiceTree [AUTO] ticket distribution. Normally we close around 50% of the tickets we get inbound on average. Today that figure is 88%, which is a massive improvement, even with various learning curves, two engineers out, one sick and one on holiday, that I feel is a bit of a game changer for us. Much more efficient...

Thanks very much for your support over the last week. It is very much appreciated.

Standard SLA

Ticket Type

Contact Type

Customer SLA

TWO VIEWS

Access Exactly What You Need.

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Tech View

Tech’s hit one OpenNext™ button that automatically changes the status to in progress and starts time tracking.

Manager View

As the manager, you will have a different view than your techs. You will see the next five tickets that the techs are expected to work on.

PRIORITIZE

OpenNext is Customizable to your MSP

Contact_Type_ServiceTree_ConnectWise
Tech_Type_ServiceTree_ConnectWise2
SLA_ServiceTree_ConnectWise2

For Techs

Extra simple and fast with easy customer scheduling built in.
ServiceTree_Open_Next
Work on the ticket
ServiceTree_Open_Next

For MSP Owners

All the variables you want to customize.

  • Modify general settings.
  • Group techs and their qualifications - Available in the Plus versions.
  • Control SLA for customers.
  • Set how prioritization works by different categories.

For Clients

  • Faster solutions
  • No tickets left behind
  • Ability to leave immediate feedback on a customer survey
  • Boosted satisfaction

EASY SETUP

Get Up and Running in Minutes

1
2
3
Set a Standard SLA
Map your Statuses
Add your Resources
Book A DEMO

ARTICLES

Go to Blogs

Let us help. Call our Sales and Support Team at 1.844.777.1221

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ServiceTree is revolutionizing professional services automation in the MSP industry with its patented OpenNext™ technology.

Company

Office

844 777 1221
2719 Hollywood Blvd.
Hollywood, FL 33020

See it for yourself!

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FREE 30-day Trial