ServiceTreeCONNECTLogo

is the IT Ticketing Plugin

ServiceTreeCONNECTLogo

is the PSA Ticketing Plugin

that your PSA

is the Ticketing Plugin that

your PSA

Improves Ticketing System and Management Processes

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connectwise manage logo
Service-Tree_small_Logo
autotask psa logo

Making the best,

Making the best,

Drive Up Profits

Save time on your help desk ticketing software

Gross Profits

25%-60%

Labor Productivity

30%-63%

ServiceTreeCONNECTLogo

Improves Tickets and Management Processes

ServiceTree_Ticket_Management
ServiceTreeCONNECTLogo

pays for itself in

Less than 1 Day

Full ticketing system implementation within 4 hours.

ServiceTreeCONNECTLogo

pays for itself in

Less than 1 Day

Full implementation within 4 hours.

A New Way to Handle Tickets

  • Simple Ticket Creation
  • OpenNext™
  • Pre-Loaded Knowlege

Just pick and go

No need to fill anything out

 ServiceTree CONNECT™ has an intuitive user interface that makes Ticketing Simple.

Others

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Time-Consuming

ServiceTree CONNECT™

Create-New-Ticket-ServiceTree

Pre-Filled

What ticket should be worked on next?

OpenNext automatically delivers the next ticket based on

  • Priority Level
  • SLA
  • VIP Status
  • Business Hours
  • Do Not Disturb times

Others

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Time Consuming

ServiceTree CONNECT™

OpenNext_ServiceTree

Automated Delivery of Next Ticket

Increase billable hours

Improve efficiency

Our Preloaded Knowledge called “Question Tree” fast tracks your Technician’s problem solving

Others

Knowledge-Base-Others

Time Inefficient

Question Tree

Knowledge-Base-ServiceTree

Time Efficient

Key Features

  • Dashboard

    Like the dashboard in a car, ServiceTree’s dashboard provides an instance snapshot of your MSP for the current day. Unlike many other dashboards, ours is not only live – but the data behind the widgets is not ‘manually’ being entered in by your team.

  • Ticketing System Reports

    Reporting that allows you to see how tickets are consuming resources and where you need to adjust resources, training, or processes.

  • Question Tree Subscription

    Each month we add more Question Trees to the catalog, so your team can focus on helping your customers with tickets – not documenting.

  • Email to Ticket

    New emails can be created straight into a new ticket. All email correspondence from that point on will automatically be linked to the ticket, with the status of the ticket automatically changing when the customer replies.

  • Schedule Tickets

    In the rare cases that you need to schedule a ticket to a specific time or technical resource, you are able to do so. The great news is that Open Next takes these schedule tickets and delivers it to the technical resource as required.

  • Integrations

    Ninja, Datto, Solar Winds MSP and much more

A Powerful Plugin

Simple Ticket Creation
Preloaded Knowledge Base (Question Tree)
Live Data Dashboard

Service Tree CONNECT™ Makes Ticketing Simple, supported by our Question Tree preloaded Knowledge Base and Live Data Dashboard. All of which combine to deliver previously unattainable efficiencies and profitability to your business.

A Powerful Plugin

Simple Ticket Creation
Preloaded Knowledge Base (Question Tree)
Live Data Dashboard

Service Tree CONNECT Makes Ticketing Simple, supported by our Question Tree preloaded Knowledge Base and Live Data Dashboard. All of which combine to deliver previously unattainable efficiencies and profitability to your business. 

Simple Pricing

Manged Services Pricing Based on Users

10 Users

$289
per month
  • *A 2.9% credit processing fee will be applied

15 Users

$399
per month
  • *A 2.9% credit processing fee will be applied

20 Users

$509
per month
  • *A 2.9% credit processing fee will be applied

4 Hour Implementation

Demonstration > Contract

We have a simple two step on boarding process. Book a demo to learn more about ServiceTree CONNECT and discover why it’s the best ticketing software. If you sign a contract, we walk you through activation the same day.

Upcoming Lunch + Learns

Intelligent hacks for your MSP Business!

Tuesday, March 24

Atlanta, GA

Wednesday, March 25

Charlette, NC

Thursday, March 26

Raleigh, NC

April Dates & Locations

Coming Soon

Seamlessly integrate

with your existing PSA

Service Tree CONNECT is designed to fully integrate with your existing PSA. Our objective is to minimizing the double-handling of sensitive data and avoid the errors and delays that occur through manual data entry.

Full onboarding integration with your existing PSA is provided at no additional cost.

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Service Tree CONNECT™ is the Ticketing Plugin that MAXIMIZES your existing PSA.  We take the time out of Ticketing which drives up your Profits.  Our software pays for itself in less than 1 day and can be fully implemented in just 4 hours.  If you are not fully satisfied with what we can deliver we offer a 30 day money back guarantee. 

Book a Demo and we will show you how to improve your Profits by up to 60%!

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